Rewards

Overview

The Rewards feature in Wrenly allows organizations to incentivize employee engagement through a structured rewards program. Admins can set up and manage the rewards system, while employees can earn and redeem points for various activities. This incentivizes desired behaviors within the organization. This guide provides a comprehensive overview of setting up, managing, and utilizing the rewards program within your organization.

Launch & Setup

For Admins

1. Enable the Rewards Feature: Start by launching the rewards program for your organization.
2. Monthly Points Budget: Specify the monthly points budget allocated for the rewards program. This budget is calculated based on the number of users, ensuring a minimum threshold is met to accommodate all employees.
3. Assign Point Values:
   1. Set specific point values to various employee actions such as:
      1. Feedback submissions
      2. Survey responses
      3. Peer recognitions
      4. Celebrations (birthdays and work anniversaries).
4. Manage Reward Catalog:
   1. Add New Rewards: Include details like name, description, image, category (digital, physical, donation, or custom), monetary value, points required, quantity available, and applicable countries.
   2. Modify Existing Rewards: View gift cards and donation cards added by Wrenly. Modify details, enable/disable rewards, adjust inventory based on stock levels, and define geographic availability.

How to Use the Rewards Program

For Admins

1. Announce the Rewards Program: Inform employees about the launch of the rewards program.
2. Managing Reward Inventory:
   1. Track available reward quantities and update stock levels as redemptions occur.
   2. Ensure the latest available rewards are reflected in the system.
3. Handling Redemptions:
   1. Wrenly handles the redemption of gift cards and donations automatically.
   2. For custom rewards admins can review, manage and ensure timely fulfullment of the redemption requests.
4. Monitor Point Allocations:
   1. Receive alerts when the organization’s point allocations reach 90% of the monthly budget, allowing proactive adjustments to budget or point distributions.
   2. Utilize the dashboard to track points related to various actions over time.

For Employees

1. Earning Points: Employees can earn points by engaging in various activities such as:
   1. Providing feedback
   2. Completing surveys
   3. Receiving peer recognitions
   4. Celebrating birthdays and work anniversaries
2. View Points Balance: Check your current points balance.
3. Redeeming Rewards:
   1. Use search and filter options to find rewards that match personal preferences and points availability.
   2. Select rewards based on points required and personal interests.
   3. Follow detailed redemption instructions for each reward, including necessary links and codes.

Data and Reports

• Automated Points Summary: Receive a monthly report summarizing points earned across various actions, offering insights into employee engagement and the effectiveness of the rewards program.
• Reward Points Insights:
  • Visualize points given out every month.
  • Get a breakdown of points awarded daily.
  • Track points given for various actions over a specific period.

Conclusion

The Rewards feature in Wrenly enhances engagement and productivity within organizations by recognizing employee contributions. By following this guide, admins can effectively manage the program, while employees can reap the benefits of their engagement through rewards.