Feedback Fridays

Feedback Fridays is a powerful tool designed to nurture a transparent and appreciative workplace culture. This guide will help you understand how to use Feedback Fridays effectively within your team.

Launch & Set Up

Admins can configure Feedback Fridays using the dashboard:

1. Choose Frequency: Decide how often you want Feedback Fridays to occur (Options: Weekly, Every Two Weeks, Every Three Weeks, Monthly, or Never).
2. Set Timing: Align with your team's schedule by specifying the exact day and time for initiating Feedback Fridays.
3. Activate Components: Decide which features to activate, like feedback collection, recognition, peer feedback, and surveys.
4. Add Prompts and Questions:
   • Feedback Prompts: Craft specific questions or topics for team reflections in the start, stop, and continue sections.
   • Recognition Prompts: Guide employees in effectively recognizing their peers with custom messages.
   • Survey Questions: Customize survey questions, including Net Promoter Score (NPS), for actionable insights.
   • Peer Feedback Prompts: Guide employees in sharing feedback with peers and gathering suggestions.
5. Configure Communication: Set up communication tools (e.g., Slack, Microsoft Teams) for announcements and reminders.
6. Inform Team Members: Keep everyone updated on upcoming prompts and any relevant updates.

How to Use It

For Admins

• Monitor Feedback Fridays:
  • Check the status of ongoing and future feedback cycles.
  • Track participation rates and support teams as needed.
• Analyze Feedback:
  • Discover common themes, strengths, and areas for improvement.
  • Examine peer recognition to identify outstanding performers and encourage a culture of appreciation.
  • View suggestions, survey responses, recognitions and peer feedbacks sent by employees.
• Manage Feedback Settings:
  • Adjust prompts, recognition messages, and survey questions to maintain relevance.
  • Enable or disable features based on your organization’s focus and goals.
• Handle Notifications:
  • Schedule notifications for optimal visibility and engagement.
  • Set up reminder messages and channels for prompt feedback delivery.

For Employees

Employees will be prompted to participate in Feedback Fridays, where they can provide feedback, recognition, complete surveys, or offer peer feedback as requested by leadership.

Reports and AI Capabilities

• Analyze Feedback Trends:
  • Utilize AI-driven insights to identify recurring themes and sentiments.
  • Gain actionable insights to improve team dynamics and organizational culture.
• Feedback Insights:
  • Analyze and respond to feedback and suggestions received from the team.
• Recognition Insights:
  • Analyze peer recognition to discover patterns and key contributors.
  • Understand how recognition impacts team morale and productivity.
• Survey Insights:
  • AI processes surveys, including NPS, for a comprehensive view of employee satisfaction and recommendations.
  • Receive reliable and actionable insights from survey data.

Conclusion

Feedback Fridays offers a structured approach to continuous improvement and celebration within your organization. By regularly collecting and analyzing feedback, recognition, and surveys, you'll be equipped to tackle challenges proactively and celebrate successes effectively. Use this guide to maximize the benefits of Feedback Fridays and create a thriving, appreciative workplace environment.