Wrenly x Rippling Integration Guide

Overview

What is the Value of the Integration?

The Wrenly + Rippling integration creates a seamless connection between your employee engagement platform and your HR management system, enabling:

• Synchronized employee data
• Streamlined onboarding and offboarding processes
• Enhanced performance management
• More accurate and real-time employee insights

Why Should Customers Use the Integration?

• Eliminate manual data entry between systems
• Ensure consistent employee information across platforms
• Automate key HR workflows
• Improve overall employee experience and data accuracy

When to Use (and Not Use) the Integration

Use When:

• You have a growing tech startup
• You want to automate employee data synchronization
• You're looking to streamline HR processes
• You need real-time insights into your workforce

Do Not Use When:

• You have highly complex, highly customized teams that might not map well
• You do not keep your HRIS data up to date

Installation Requirements

Pre-Installation Checklist

1. Active Wrenly account
2. Active Rippling account with administrative access
3. Confirmed user permission levels
4. List of departments and teams to be synchronized

Installation Steps

1. Log into your Wrenly admin dashboard
2. Navigate to the Settings page
3. Click "Connect with HRIS"
4. Enter your Rippling admin credentials
5. Select synchronization preferences
6. Confirm data mapping
7. Enable integration

Required Permissions

• Wrenly: Full administrative access
• Rippling: Admin-level API access
• User must have permission to modify system integrations in both platforms

Data Flows

Employee Data Synchronization

• Trigger: Automatically when employee records are created, updated, or modified in Rippling
• Data Points Synced:
  • Basic profile information
  • Department
  • Manager relationships
  • Employment status

Frequently Asked Questions (FAQs)

General Integration Questions

Q: How often is data synchronized?

A: Data syncs automatically every 24 hours or can be manually triggered through the Wrenly web dashboard.

Q: Is the integration secure?

A: Yes, we use enterprise-grade encryption and follow strict data protection protocols.

Data Synchronization

Q: What happens if there's a data conflict between Rippling and Wrenly?

A: Our system uses a precedence hierarchy. Rippling is considered the source of truth for core employee data.

Q: Can I customize which data fields are synchronized?

A: Currently, selecting specific fields for synchronization is not supported. However, if this is an important requirement for you, we’d be happy to consider it for future enhancements, reach out to support@wrenly.ai

Troubleshooting Scenarios

Q: What if an employee is accidentally deleted in one system?

A: The integration has safeguards to prevent unintended deletions. A notification will be sent to administrators.

Q: How do I handle employees with multiple roles or departments?

A: Our system supports complex organizational structures. You can map multiple departments and roles during setup.

Edge Cases

Q: What happens during company restructuring?

A: During major organizational changes, we recommend a temporary manual review of data synchronization.

Q: How are international employees or remote workers handled?

A: The integration supports global workforce data, including multi-language and multi-currency environments.

Technical Considerations

Q: Are there any limitations on the number of employees?

A: The integration supports organizations from 10 to 10,000+ employees seamlessly.

Recommended Best Practices

1. Conduct a pilot sync with a small group before full deployment
2. Schedule quarterly integration health checks
3. Keep both Wrenly and Rippling admin credentials secure

Support and Contact

For additional support:

• Email: support@wrenly.ai
• Slack Connect Channel: Available for enterprise customers

Last Updated: Dec 18, 2024

Version: 1.0